Privacy Policy
Transparent data protection for every trade
How LedgerPro collects, uses, and protects your information across our products, including your rights and choices.
Updated: Dec 16, 2025
Data we collect
- Account details such as email, phone, identity/KYC documents, and security preferences.
- Usage, device, and diagnostics data to keep performance stable and secure.
- Transaction, payment, and blockchain interaction data to provide trading and custody features.
- Cookies and analytics preferences used to improve the experience—you can manage these choices.
How we use data
- Operate your account, authenticate access, and deliver requested services.
- Protect against fraud, abuse, and meet compliance (KYC/AML/Travel Rule and similar obligations).
- Improve products, personalize content, and measure feature performance.
- Send service notifications; marketing only when permitted and always with opt-out controls.
Sharing & transfers
- Service providers under data protection agreements for infrastructure, analytics, and support.
- Regulators or authorities where required by law, fraud prevention, or compliance obligations.
- Cross-border transfers use safeguards such as standard contractual clauses or adequacy decisions.
- We do not sell personal data.
Security & retention
- Encryption in transit and at rest, strict access controls, and layered monitoring.
- Segregated key management, audit logging, and incident response playbooks.
- Retention follows legal and operational needs; data is deleted or anonymized when no longer required.
- If a security event affects your data, we follow notification obligations and remediation steps.
Your choices & rights
- Access, correct, or download a copy of your data where applicable.
- Request deletion or account closure—subject to legal retention duties (e.g., AML/recordkeeping).
- Manage cookies and marketing preferences at any time.
- Contact us to exercise privacy rights or ask questions about this policy.
Contact & requests
For privacy inquiries or to exercise your rights, reach out to our data protection team. We respond per applicable timelines.
Email:privacy@ledgerpro.com